How do I set up an Autumn Internet Connection.
I can not connect to Autumn Internet.
I'm getting a Dial-Up Networking error, Check your password, and then try again.
I'm getting a Dial-Up Networking error, The computer you are dialing in to is not answering.
I get an SMTP or POP3 error message when I'm sending or receiving email.

I can not connect to Autumn Internet.
There are a few common reasons people experience when they can't connect to Autumn Internet.  1) you have entered a wrong password;  2) you have entered capital letters in your password, 3) you have entered a wrong phone number for connecting to Autumn Internet, and 4) your Dial-Up Networking configuration has become corrupted.   Ways to recover from theses errors, 1 and 2) enter the correct password (see also), 3) check your Dial-Up Networking configuration to be sure the phone number is entered correctly (see also) and 4) follow the procedure to create a Dial-Up Networking configuration.

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I'm getting a Dial-Up Networking error, Check your password, and then try again.
The following screen is a common error received when either you have typed the wrong password or you used capital letters in your password.  Your password will start with a letter and must be all lower case letters where letters exist.  Re-enter your password and try again.

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I'm getting a Dial-Up Networking error, The computer you are dialing in to is not answering.
The following screen is a common error received when either you do not have the correct phone number entered in your Dial-Up Networking properties or your area code does not match between your Dial-Up Networking Properties and your Dial Properties.

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I get an SMTP or POP3 error message when I'm sending or receiving email.
The following are a couple of SMTP and POP3 error messages you might receive and the way to fix them

If you receive the above error then you either are not connected to the Internet or the POP server is down.  First check for the Internet connection icon in your lower right corner.  If it is not there then connect to the Internet and try your email again.  If you are still getting the same error, call us at (775) 332-5600 to see if the POP server is really down.

To prevent email SPAMMING we have implemented a procedure to prevent non-members of Autumn Internet from using our SMTP mail server to do their SPAMMING.  This puts a restriction on Autumn Internet users connected to the Internet through a dial-up connection other than Autumn Internet.  In other words if you are in Indianapolis for the Indy 500 and you connect to the Internet via CompuServe you will not be able to send email to addresses outside Autumn Internet.  There is a work around but you will have to call Autumn Internet when you are connected out of town and we can set the server to allow you to send temporarily.  You will receive the above message if you try to send email from outside of Autumm Internet.  You will be able to receive your email from any Internet connection.  Receiving email uses our POP3 server not our SMTP server.

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